How long does shipping take?

Our standard shipping time is 6–10 business days within Canada. Once your order is shipped, you will receive a tracking number so you can follow your package at any time.

How much does shipping cost?

All shipping is completely free on our website no minimum purchase required.

What is your return & money-back guarantee?

We proudly offer a 30-Day Money-Back Guarantee . If you’re not completely satisfied with your purchase, you may return it within 30 days of delivery for a 100% full refund . To qualify for the Money-Back Guarantee , the item must: Be unused, unworn, and unwashed (except for trying it on). Be free of stains, makeup, deodorant marks, perfume, or any damage . Include all original tags, packaging, and accessories . Show no signs of stretching, wear, or alterations . Be securely packaged to avoid damage during the return shipment.

How can I contact customer support?

You can reach us anytime through the Contact Us page on our website, or by replying to your order confirmation email. We are happy to help with any questions!

Can I change or cancel my order after placing it?

If you need to make changes or cancel your order, please contact us as soon as possible. We can only make modifications before the order is shipped .

What payment methods do you accept?

We accept major payment methods including Visa, Mastercard, American Express, PayPal, and Shopify Payments .

What happens if my package is delayed?

Shipping typically takes 6–10 business days , but delays may occur due to carriers, weather conditions, or holidays. If your package is delayed, you can track it using your tracking number or contact us we’re always here to help.

What if I receive a damaged or incorrect item?

If your item arrives damaged or you receive the wrong product, please contact us immediately with a photo of the issue. We will replace the item or issue a 100% refund according to your preference.